PROFESSIONAL EXPERIENCE

December 2019 - December 2026

Technical Product Manager @mobilku.com (DIPO Group)

Product Development: Led the end-to-end development of web and mobile applications for an automotive marketplace, securing project budgets and technical resources from stakeholders.
Technical Compliance: Standardized marketplace operations to meet ISO 27001 certification; managed all technical audit reporting and data security protocols.
Growth Strategy: Executed product promotions across Search Engines (SEO/SEM), social media, and third-party platforms to enhance user acquisition.
Engineering Governance: Authored departmental SOPs and KPIs; served as a technical hiring advisor to ensure alignment of new hires with engineering team needs.
General Management (Acting GM - Q4 2025): Oversaw organizational restructuring, prepared P&L reports, and managed the conclusion of strategic vendor partnerships.

May 2017 - November 2019

Technical Product Manager @myACICO.co.id (March 2018 – November 2019)

Agile Transformation: Pitched business cases to stakeholders and implemented Scrum (Agile) methodologies to streamline web development sprints.
API & Feature Integration: Managed technical collaborations with vendors to integrate supporting features and API services into the marketplace platform.

Head of Commercial Product @myACICO.co.id (May 2017 – February 2018)

Commercial Lifecycle: Curated electronics product catalogs, optimized pricing strategies, and managed technical escalations for after-sales service and warranties.

August 2015 - March 2017

Procurement Supervisor @BigCat Software Solutions

Workflow Automation: Implemented JIRA for procurement ticketing, improving request tracking and vendor SLA management.
Financial Tracking: Managed Account Payables via SAP Business One and identified high-value alternative vendors to optimize technical procurement costs.

March 2014 - July 2015

Project Manager @Mitracomm Ekasarana (Phintraco Group)

Enterprise CRM Integration: Led data migration and integration projects for Salesforce CRM at PT Frisian Flag Indonesia, focusing on contact center data optimization.
Issue Tracking: Utilized JIRA for real-time issue escalation and supervised reward fulfillment processes.

January 2012 - February 2013

Product Manager @Sysware Indonesia

Solution Architecting: Offered data analytics solutions using Splunk.com; organized product launch events and partner training sessions.
Reporting: Responsible for delivering performance reports to global principals and headquarters.

January 2011 - December 2011

System Analyst @Binus School Serpong

Technical Analysis: Translated user requirements into technical specifications for developers; conducted Impact Analysis for system-wide menu and feature changes.

EDUCATION

September 2009 - April 2011

September 2005 - April 2009

Bachelor of Information Technology @Binus University

Magister of Information Technology @Binus University

CERTIFICATIONS & TRAINING

April 2026

Managing IT Projects with PMI Best Practices